Our Services

In-store support

We offer a wide range of computer, and desktop support, and technical services. Here are some of the services we offer in-store:

Android support

Android Support Per 15Min, Setup Account, and email, we also do updates and supply advice for improving the Android experience.

Virus scans

We build the hard drive out to scan for malware and viruses. The reason for this is that some viruses cannot be detected when Windows is running. The hard drive is built back in and scanned again with Anti-Virus and Anti-Malware software. The software used is free but purchased software is available.

Backup data

This involves backing up your data on your hard drive to a server hard drive. It will be stored for no more than 2 months. When the repairs are done on the computer then it will be transferred back to the original hard drive for you to use again.

Pc book in

This is a fee charged for examining the PC by a technician to see what the problem is. This takes time, and sometimes we have to open components and inspect integrity.

Create a new user

Sometimes the user login of Windows breaks and you cannot log in. We delete and create a new user account and copy the data from the old one to the new one.

Error check

Error check your Hard Drive and remove any errors and then Defrag, Disk Check, Disk Clean, and Registry Scans your computer.

Install drivers

We will download all the necessary drivers for your computer or laptop and install them to make your components function correctly.

Install software

If you are struggling or do not have time to install specific software, we can assist you with it. This also includes additional free software you might want to install to make your computer operate better. Install Software, Activate and Update.

Laptop strip and services

Whenever a laptop has to be opened completely to access a BIOS battery, replace the hard drive, test the CPU fan, put a new heat paste on the CPU, open the laptop to assess water damage, or perform a CMOS battery replacement and cleaning, it takes longer to open a laptop, and it is fragile work.

Insurance letter

Write a letter for your insurance on the damage caused to your laptop, computer, or any other computer-related item.

Order item

If there is a specific item we do not have in stock normally and the client wants us to order it for them.

Fix start

The computer does not want to go into Windows after the logo was shown. In some cases, it is possible to repair this problem depending on what is the problem.

Fault report

We can give you a report on what the problem is with your computer or laptop.

Optimize

Some computers just become slow over time. It might be due to viruses, too many services starting, and cluttered unused files. Scan Disk, Defrag, Start-up Tune, Registry Clean, etc.

Uninstall software

Can’t uninstall a specific software. We help you get it off. Especially spyware or malware is difficult to uninstall.

Anti-virus install

We install and update the Anti-Virus programs you purchased and make sure your system is protected.

Usb virus scan

We remove viruses from USB flash drives and try to prevent any data from being corrupted or damaged during the process. We can also unhide files that were hidden by a virus.

Blow out pc

Blow out the PC with an Air Compressor and clean the outside of the PC. We also check for damaged capacitors and stalled fans.

Ghost clone a hard drive

Clone a Drive to Another Drive. This helps if you want to keep the current state of your operating system when you want to replace your hard drive.

Driver download

We can help download the correct drivers for your laptop or computer. We can burn it on a disk for you or copy it over to a flash drive.Drive to Another Drive. This helps if you want to keep the current state of your operating system when you want to replace your hard drive.

Data recovery

Occasionally a hard drive may crash however it is still possible to get your data back. We have specialized software to help retrieve the data back. Get data back for NTFS or FAT drives.

Install printer

It can be troublesome to install some printers or you might have lost your installation disc. We can help you install the printer and function as it should.

Installing os

If your Windows or any other operating system has crashed or you want to install a new operating system, we will install it for you if you present the original key. This will only be the installation of the operating system, no other software or drivers will be installed.

Workshop labour per hour

When clients need specific tasks for us to do or they need to be trained in how to do specific tasks on the computer.

Router/modem setup

For mobile internet, some people need to use 3G & 4G Dongles. We will install and test the Dongles and make sure the internet is working. If the Dongle is not functioning then we will recommend other options.

Pc rebuild

When a client wants to transfer all their components from their old computer to a new case we have to rebuild the computer and make sure all the wires are plugged in and everything is working.

Testing components

The computer does not want to go into Windows after the logo was shown. In some cases, it is possible to repair this problem depending on what is the problem.

Updates

Operating systems have a lot of updates and not everyone has super-fast internet. You can bring your device in to be updated, it might be an anti-virus or any other program as well.

Windows repairs

If there are any problems in the Windows that make it buggy or do not go into Windows, we can repair the Windows to bring it into a functioning state.

On-site support

Here are some of the field- or call-out services we offer:

Support

Call out 1 hour below 20 km


More than 15min and can usually be major work that needs to be done. Eg, Data transfer, user profiles, network problems, virus removal, etc.

Call Out - Quick Prorate payment

Quick Call Out Less than 15min, Usually minor problems eg. Cable faults, minor settings.

Call out 1 hour above 20 km

R100 ADDITIONAL PER 20KM AFTER THAT - More than 15min and can usually be major work that needs to be done. Eg, Data transfer, user profiles, network problems, virus removal, etc.

Install network cable cat5 below 50m + accessories

Installation of cat5 network cable via current trunking or roof access and crimp of RJ45 connectors, cable length must be below 50m.

CCTV

CCTV Security Cameras

We do a survey at your premises to give you a quote and recommendations on what will be needed to secure your premises with security cameras.
A quote, have to be made. Click HERE to request a survey.

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Laptop repairs

We can repair laptop screens, keyboards, hard drives, memory, and other components in-store.

  • Screen replacements and hinges repair
  • Keyboard replacements
  • Hard drive replacement and upgrade
  • Memory check and replacement
  • Motherboard repair and testing
  • Battery replacement
  • Laptop bezels replace and repair
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Laptop repairs

Specialized services

Here are some of the specialized services that we offer to our customers:

Content filter

Content filter

Enhance online safety by blocking harmful websites and inappropriate content, ensuring secure browsing for your network.

Wifi range extension

Wifi range extension

Improve coverage by extending your WiFi signal, eliminating dead zones and ensuring seamless connectivity across your space.

Fiber cable installation

Fiber cable installation

High-speed fiber optic cable installations for faster, more reliable internet, ensuring optimal network performance.

Consultation and assessment

Consultation and assessment

Expert consultation and network assessments tailored to optimize your connectivity, security, and system performance.

Wifi hotspot billing solution

Wifi hotspot billing solution

Implement automated billing for public WiFi, offering secure access while generating revenue from your network.

Network management

Network management

Comprehensive management of your network infrastructure, ensuring peak performance, security, and uptime.

Service level Agreement(SLA)

Home PC offers 3 different computer maintenance packages. If you have a specific need we can customize our services for you.